2025 Developments
Retail in Indonesia demonstrates strong appeal to both international and regional investors, standing out as a priority in Southeast Asia due to rapid expansion by both foreign and local players. Although a 5% value growth in 2025 signals moderation compared to previous years, the environment remains highly dynamic, shaped by digital integration, shifting consumer preferences, and intensifying competition. Retail e-commerce, which recorded a 10% increase in value in 2025, plays a pivotal role in reshaping consumer engagement and purchasing behaviour. At the same time, convenience retailers and variety stores are experiencing strong growth, driven by consumer demand for speed, accessibility, and enhanced in-store experiences.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail industry in Indonesia with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Convenience Stores
- Discounters
- Hypermarkets
- Supermarkets
- Traditional Grocery Retailers
- Apparel and Footwear Specialist Retailers
- Electronics and Appliance Specialist Retailers
- Health and Beauty Specialist Retailers
- Home and Garden Specialist Retailers
- Department Stores
- Variety Stores
- Warehouse Clubs
- Direct Selling
- Homeshopping
- Vending
If you're in the Retail industry in Indonesia, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail in Indonesia report includes:
- Analysis of key retail trends
- Detailed segmentation of offline and online retail sales
- Historic channel sizes (retail value sales, outlet counts, and selling space)
- Company and brand market shares (retail value sales and outlet counts)
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail in Indonesia?
- Which are the leading retailers in Retail in Indonesia?
- How are products distributed in Retail in Indonesia?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How significant are discounters and private label in Indonesia?
- To what extent are sales shifting towards digital channels?
- What is the long-term outlook for bricks-and-mortar?
- How is macroeconomic and political uncertainty affecting the retail industry?
- What types of retailers are seeing the fastest growth in digital sales?
- What is the future of retail?
Retail in Indonesia
2025 Developments
Key Data Insights
Retail Records Moderate Growth as Structural Shifts and Evolving Retail Formats Reshape the Market
Small Local Grocers Leads Sales While Retail E-Commerce Drives Double-Digit Growth
Livestream Shopping and Social Commerce Reshape Retail through Real-Time Engagement and Digital-Driven Growth
Strong Growth Is Set to Be Driven by Rising Consumption, Macroeconomic Stability and the Rapid Expansion of Digital Retail Channels
Convenience Retailers and Variety Stores Will Drive Offline Growth as Retail E-Commerce Leads Channel Expansion
Experiential Retail Concepts Are Set to Integrate Lifestyle, Culture and Sustainability to Drive the Evolution of Physical Retail Spaces
A Gradual Consolidation Is Led by Sea Ltd and Tokopedia Pt as Cross-Channel Competition Intensifies
Informal Retail
Opening Hours for Physical Retail
Seasonality
Eid Al-Fitr/Lebaran
School holidays
Harbolnas (National Online Shopping Day)
Christmas
Convenience Retailers in Indonesia
Key Data Insights
Convenience Retailers Summary
Network Expansion Outpaces Sales Growth in Indonesia’S Convenience Retailer Market
Alfamart and Indomaret Broaden Private Label Ranges to Boost Margins and Appeal
Social Commerce Accelerates Digital Transformation in Convenience Retailers
Sustained Growth Is Expected to Be Supported by Expansion and Resilient Demand
Convenience Stores Will Retain the Lead as Forecourt Retailers Accelerate with Foodservice
Digital Strategies and Data-Driven Assortment Is Set to Reshape Shopper Engagement
Sumber Alfaria Trijaya Tbk Pt and Indoritel Makmur Internasional Tbk Pt Maintain the Lead through Expansion
Supermarkets in Indonesia
Key Data Insights
Supermarkets Summary
Value-Driven Shopping Sustains Supermarkets Resilience in a Cautious Economy
Private Label Strengthens Affordability-Led Competition in Supermarkets
Steady Growth Is Set to Support Format Shifts in Indonesia’S Supermarkets
Technology-Led Transformation Is Expected to Reshape Supermarkets Operations
Lion Superindo - Gelael Pt Consolidates Its Leadership in a Highly Concentrated Market
Hypermarkets in Indonesia
Key Data Insights
Hypermarkets Summary
Hypermarkets Faces an Ongoing Decline as Structural Retail Shifts Intensify
Players Use Innovative Promotions to Attract Value-Seeking Shoppers
Private Label Premiumisation Impacts Hypermarket Positioning
A Moderate Recovery Will Be Supported by Format Transformation in Hypermarkets
Experiential Retail and Omnichannel Integration Are Set to Shape the Future of Hypermarkets
Strategic Adaptation and Selective Investment Will Support Hypermarkets Recovery
Hypermart Leverages Scale as Transmart Carrefour Loses Ground in Hypermarkets
Small Local Grocers in Indonesia
Key Data Insights
Small Local Grocers Summary
The Resilience of Small Local Grocers during Modern Retail Expansion Is Largely Driven by Deep-Rooted Community Connections
Digital Payment Adoption Enables Small Local Grocers to Remain Competitive
Small Local Grocers Is Set to Deliver Modest Growth Supported by Digitalisation and Value-Focused Demand
Small Local Grocers Will Need to Balance Digitalisation and Competitive Pressure From Modern Retail Formats
General Merchandise Stores in Indonesia
Key Data Insights
General Merchandise Stores Summary
Variety Stores Drives Strong Value Growth as Experiential Retail Impacts Sales
Ai-Driven Transformation Reshapes Consumer Engagement in General Merchandise Stores
Variety Stores Is Expected to Attract Young Shoppers by Offering Curated and Themed Experiences
The Shift Towards Thematic, Experience-Led Retail Is Set to Redefine Competitiveness
Department Stores Declines during the Rapid Expansion of Miniso and Oh!Some
Apparel and Footwear Specialists in Indonesia
Key Data Insights
Apparel and Footwear Specialists Summary
Apparel and Footwear Specialists Decline Due to Digital Disruption and Cautious Spending
Digital-First Innovation Reshapes Apparel and Footwear Specialists
Physical Retail Innovation Strengthens Experiential Engagement in Apparel and Footwear
Local Brands Are Set to Leverage Slow Fashion to Outpace Mid-Range Rivals
Digital-First Platforms Are Expected to Accelerate Live Shopping and Peer-Driven Purchasing
Omnichannel Agility Will Be Supported by Stable Macroeconomic Fundamentals
Uniqlo Strengthens Its Leadership in a Highly Fragmented Apparel and Footwear Market
Appliances and Electronics Specialists in Indonesia
Key Data Insights
Appliances and Electronics Specialists Summary
Moderate Growth for Appliances and Electronics Specialists during Cautious Consumer Spending
Omnichannel Expansion and Discounting Drive a Competitive Advantage
Growth Is Set to Be Driven by Returning Purchasing Power and Ongoing Demand for Smartphones
Omnichannel Integration and the Transformation of Physical Retail Will Be Key to Growth
The Market Is Increasingly Concentrated, with Erajaya Swasembada Maintaining Its Lead
Home Products Specialists in Indonesia
Key Data Insights
Home Products Specialists Summary
Home Products Specialists Sustains Growth during Stable Macroeconomic Conditions
Home Improvement and Gardening Stores Drives Growth through Rapid Outlet Expansion and Scale Advantages
Azko Reinvents Its Physical Stores to Drive Engagement and Loyalty
Homewares and Home Furnishing Stores Is Set to Overtake Home Improvement and Gardening Stores
Value-Driven Consumption and Omnichannel Expansion Is Set to Reshape Home Products Specialists
Resilient Growth Is Expected to Be Sustained by Rising Incomes and Stable Inflation
Mr Diy’S Rapid Outlet Expansion Reshapes Competitive Dynamics in Home Product Specialists
Health and Beauty Specialists in Indonesia
Key Data Insights
Health and Beauty Specialists Summary
Health and Beauty Specialists Records Steady Growth Amid Shifting Consumer Dynamics
Pharmacies Leads Channel Performance While Health and Personal Care Stores Regains Momentum
Omnichannel Expansion and Experiential Retail Reshape Health and Beauty Specialists
Growth Will Be Supported by Pharmacies and Stable Macroeconomic Conditions
Beauty Specialists Will Harness Agility and In-Store Technology to Support Growth
Local Brands, Rapid Trend Cycles and Data-Driven Agility Are Set to Reshape Retail Dynamics
Fragmentation Intensifies as Leading Players Expand through Omnichannel and Store Networks
Direct Selling in Indonesia
Key Data Insights
Direct Selling Summary
Regulatory Constraints and Shifting Consumer Engagement Drive an Ongoing Decline in Indonesia’S Direct Selling Channel
Health and Beauty Direct Selling Leads Value Sales as Foods Direct Selling Records Strong Growth
Digital Integration Is Expected to Reshapes Sales Strategies for Younger Consumers
Premiumisation in Health and Beauty Contrasts with the Rapid Expansion of Foods Direct Selling
Herbalife Indonesia Pt Navigates Regulatory Challenges as Tupperware Exits the Market
Retail E-Commerce in Indonesia
Key Data Insights
Retail E-Commerce Summary
Strong Growth Is Driven by Livestream Commerce, Innovation and Resilient Consumer Demand
Marketplace E-Commerce Expansion Is Driven by Social Shopification
Erafone’s Omnichannel Model Delivers Digital Convenience with Offline Trust
Marketplace E-Commerce Is Set to Lead Growth Due to Its Scalability, Social Commerce Integration, and Digital Payment Adoption
Grocery E-Commerce Is Expected to Accelerate Omnichannel Strategies to Drive Growth
Social Commerce, Digital Payments, and Omnichannel Integration Are Set to Drive the Next Phase of Retail E-Commerce Growth
Market Concentration Intensifies as Shopee Extends Its Dominance and Tiktok Shop Gains Momentum
Country Reports Disclaimer
The following categories and subcategories are included:
Retail
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- Convenience Stores
- Forecourt Retailers
- Supermarkets
- Hypermarkets
- Discounters
- Warehouse Clubs
- Food/Drink/Tobacco Specialists
- Small Local Grocers
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- Department Stores
- Variety Stores
- Apparel and Footwear Specialists
- Appliances and Electronics Specialists
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- Home Improvement and Gardening Stores
- Homewares and Home Furnishing Stores
- Pet Shops and Superstores
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- Beauty Specialists
- Pharmacies
- Optical Goods Stores
- Health and Personal Care Stores
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- Bags and Luggage Specialists
- Jewellery and Watch Specialists
- Sports Goods Stores
- Traditional Toys and Games Stores
- Other Non-Grocery Retailers
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- Fashion Vending
- Health and Beauty Vending
- Appliances and Electronics Vending
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- Alcoholic Drinks Vending
- Hot Drinks Vending
- Soft Drinks Vending
- Tobacco Products Vending
- Foods Vending
- Home Products Vending
- Other Products Vending
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- Apparel and Footwear Direct Selling
- Personal Accessories Direct Selling
- Eyewear Direct Selling
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- Beauty and Personal Care Direct Selling
- Consumer Health Direct Selling
- Tissue and Hygiene Direct Selling
- Appliances and Electronics Direct Selling
- Drinks and Tobacco Direct Selling
- Foods Direct Selling
- Home Products Direct Selling
- Other Products Direct Selling
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail
Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, wholesale sales (e.g. Cash and Carry), and sales through cannabis dispensaries in markets where cannabis is sold legally. Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
- Inform your marketing, brand, strategy and market development, sales and supply functions
This report originates from Passport, our Retail research and analysis database.
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